What countries do you ship to?
We provide free shipping to over 200 countries around the world. However, there are some locations that we are unable to ship to. If you happen to be located in one of these countries, we will contact you. 
     
Where are my products shipped from?
We work with several boutiques and fulfillment warehouses in the United States, China, and France to create our products. Over the years we've developed a close working relationship with them in order to deliver you the highest quality goods on the market! We ship directly from these locations depending on which region you live in, availability, and package our goods with light and easily transported material.
     
How long will it take to receive my order?
Our normal processing time is 2-5 days with an additional shipping time of approximately 2-4 weeks depending on your location and customs laws. All KP Originals are shipped from our US warehouse and typically arrive between 5-7 business days. Our business days are Monday-Friday, so if you place an order over the weekend it will begin processing on the following Monday. For logistical reasons, items in the same purchase may be sent in separate packages. This depends on warehouse availability and shipping speed.
 
Do you offer tracking?
Most of our products come with tracking after they have been processed. Once tracking information has been updated, an email will be set to you if applicable. If the product you order doesn't have tracking, you will receive a confirmation email once the item has shipped. Please note it may take up to five days for tracking numbers to be activated.
 
Do you pay for customs/import fees?
No, such fees are not included in our product prices. Please familiarize yourself with your countries importing/customs laws in order to understand what fees you may incur. When we ship our products we always declare a reasonable shipment price in order to get through customs smoothly. Kawaii Peach is not responsible for any duties, import taxes, customs fees or any associated payments under any circumstances. These costs must be incurred by the buyer.
    
Still have questions? Send us an email at thekawaiipeachstore@gmail.com or fill out a Contact Us form! We'd love to hear from you!